What can I do to prevent false alarms?
Make sure you – as well as all users of your alarm system (such as residents, employees or guests) – are trained on how to use it. Secure all of your windows and doors before activating your alarm.

Know and rehearse the process for cancelling an accidental alarm. Notify your alarm company immediately if you have any problems with your system.

Be aware of common problems that can lead to false alarms, such as: weak alarm system; backup batteries; open, unlocked or loose fitting doors and windows; party decorations, such as helium-filled balloons; wandering pets; improper application or installation of motion detectors; failure to properly train other users.

Show All Answers

1. What can I do to prevent false alarms?
2. Who is Alarm Tracking and Billing Services (ATB)?
3. What if I purchase a new alarm system?
4. Why does the City have a false alarm reduction program?
5. When did the City’s new alarm rules take affect?
6. What is considered a false alarm?
7. Who is required to register their alarms?
8. How do I register my existing alarm?
9. How long does the permit last?
10. What are the fines for a false alarm?
11. Can I appeal the fines?
12. What if I cancel the false alarm?
13. What if I have only had one false alarm?
14. When may police not respond to my alarm?
15. What is Enhanced Call Verification and Burglar Alarm Confirmation?