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Performance Dashboard
The dashboard below displays the available current and historical data on the city’s citywide performance measures. These measures represent the impact of work done by city staff, local and regional organizations, as well as the efforts and decisions of community members.
The original Performance Measurement Plan was created and adopted in Fall 2020 with measures broken out by and aligned to the six Citywide Strategic Plan goal areas. Dashboards focusing on each individual goal area can be found in the menu to the left.
Frequently Asked Questions
Common questions you may be asking about the Citywide Performance Dashboard.
The goals areas were determined as part of the Our Issaquah strategic planning process. The Strategic Plan itself was the product of a 12-month planning process that included broad community engagement, collaboration with community partners, and thoughtful deliberation by the City’s subject matter experts.
In addition, City staff researched and engaged with performance measurement experts from other municipalities and jurisdictions to ensure that our measures could be compared to those in other cities. The Our Issaquah Strategic Plan provides a “North Star” to orient and guide performance efforts towards a shared vision for the future of Issaquah.
This dashboard is the result of ongoing conversations with City Council, the City’s Senior Leadership Team (SLT), department data stewards, and subject-matter experts. Conversations with other cities regionally and nationally also informed the graphics and the analytics platform.
City staff are the aggregators of this data; it’s information they collect and use in their ongoing work. Staff will continue to use it to inform their work at all levels from year-over-year strategic planning, to annual and quarterly work planning, to measuring the effectiveness of their daily and weekly actions. Leadership—City Council and the City’s Senior Leadership Team—will use this data to measure our city’s performance against regional and national benchmarks, to observe long-term trends, and to inform strategic investments.
Currently, data in this dashboard will be updated annually. The majority of the measures captured in this dashboard are aggregated in departments on either a quarterly or annual basis. As we learn more about how the public will use this data, we may adjust these updates to happen more frequently. Additionally, these measures may change as new information, systems, and resources become available.
Absolutely! In fact, please do! Your perspective and feedback is essential as we continue to improve the performance dashboard and our performance measurement process. Please submit your feedback using this form.
Tell Us How We’re Doing!
Your feedback is very important to us. If you have any questions or suggestions about our dashboards, our metrics, or the data we’re using to measure performance, please do not hesitate to submit your feedback using this survey or reach out at Performance@issaquahwa.gov.