Utility Rebates

 
Senior Program
Household Program
COVID-19 Bill Relief Payment Plan Sammamish Plateau Water
Population Limited income seniors Limted income households COVID-19 Impacted households Limited income households
Age 62+ No age requirements No age requirements No age requirements
Income Threshold 65% of Area Median
Income (AMI), 
or $58,400 in 2020
150% federal poverty level
 (FPL) or monthly income of $3,219 for a household of 4

Available to those eligible 
for PSE HELP (learn more 
to see if you qualify)
Financially impacted by 
the COVID-19 virus 
and requesting a 
flexible payment plan
50% of King County 
Department of Housing 
and Urban Development 
(HUD) AMI
Household 
Single-family
(within City of Issaquah)


Single-family and multifamily
(within City of Issaquah)

All utility service 
customers with a 
City of Issaquah 
utility account.
Single-family and 
multifamily
(in Sammamish Plateau 
water service area)
Own/Rent Own or rent Own or rent Own or rent Own or rent
Residency Current resident Must be resident for last
12 months
Current resident Current resident
Enrollment Period Rolling enrollment Annual enrollment deadline of Sept. 30
*Must be enrolled in 
PSE HELP to be eligible
On-going during 
the COVID-19 
emergency
Rolling enrollment
Discount  Monthly rate discount Annual rebate check Can pay monthly bill 
in monthly installments 
over 6 months. Late 
penalties incurred starting 
March 2020 waived for 
the duration of the 
COVID-19 emergency.
Monthly rate discount or 
rebate check
Amount 75% off total water and 
sewer bill; 100% off stormwater bill
$100 rebate check Varies - waved late penalties 45% off water base and 
30% off sewer base charges
Learn More How to apply After signing up for 
PSE HELP, complete 
How to apply Program information

Additional Savings

The City and its regional partners have additional savings opportunities available. 

See which may apply to you!