Date change requests must be made in writing by contract signee via email or standard mail to the City of Issaquah and a response in writing via email or standard mail must be sent by the City of Issaquah acknowledging and confirming the request.
Upon receipt of written date change request, renter will be given two weeks from that date to confirm in writing the new date selection.
If new date is not confirmed within two weeks, the original contract and event will be cancelled and standard cancellation policy penalties will apply (please see above).
Event date changes will be accepted one time per contract within six months of the original date (no longer).
A new contract will be required if the event date jumps to a different year. New secured event date will reflect possible new and increased rental rates. Written confirmation will act as an addendum to original contract.
Additional date changes will require cancellation of original contract (cancellation policy applicable) and re-booking with a new contract and deposit.
If a date change is made, the renter is responsible for the following financial penalties:
Requests placed more than 120 days out: no penalty
Requests placed less than 120 days out: $200 transfer fee penalty
Requests placed 90 days out: $250 transfer fee penalty
Requests placed 60 days out or less: $300 transfer fee penalty
Transfer penalty fees are due 30 days after new date is confirmed. Failure to supply payment by requested due date will result in an immediate charge to the credit card provided at booking.
Event date change and cancellation requests due to death or major incapacitation of an immediate family member (occurring within 120 days of the scheduled event) may receive circumstantial penalty exceptions if medically substantiated with proper documentation i.e. death certificate or doctor's note, and must be submitted within the time parameters set by the Rental Office.
Event date change and cancellation requests due to deployment of honoree or immediate family member, may receive circumstantial penalty exceptions upon written proof, i.e. deployment paperwork, of which must be submitted within the time parameters as set by the Rental Office.