Rates & Fees
Utility Rates & Fees
City's Rates
View our full rate structure.
Water Charges
Drinking water charges are based on the size of your meter and amount of water you use. Water use is billed in units of 100 cubic feet (1ccf). 100 cubic feet of water equals 748 gallons.
Sewer Charges
Sewer charges for single family residences include a pass-through sewer treatment charge from King County Metro and city charges that are based on a winter average – the average monthly water used over three bi-monthly billing periods the previous winter. Multifamily customers have are charged a per unit rate with additional charges based on water use over the minimum amount. Sewer charges for businesses are based on a charge from King County Metro and a volume charge determined by water use.
Stormwater Charge
Stormwater (maintenance and upgrades of municipal stormwater system, flood prevention, care of streams and lakes) service charges for residential and undeveloped parcels are flat rate charges, while all non-residential developed properties are charged based on the area of the property and the percentage of impervious surface (roofs, driveways, parking surfaces, etc.) based on the number of Equivalent Service Units (ESUs) on the property (1 ESU equals 2,000 square feet of impervious surface).
Other Fees
Non-Sufficient Funds (NSF) Fee $40
Delinquent Accounts
Utility accounts are billed on a bi-monthly basis. If the bill is not paid within 30 days of the due date, a 10% penalty will be applied to the outstanding balance. Other fees associated with delinquent accounts:
- Delinquent Posting/Mailing (Shut-Off) Notice $20
- Water Turn-Off Fee $40
- During Working Hours Water Turn-On Fee $40
Please note, the City no longer offers after hours turn-on services, unless it is during a National Weather Service heat-related alert.
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Utility Billing
Physical Address
130 E Sunset Way
Issaquah, WA 98027
Mailing Address
PO Box 1307
Issaquah, WA 98027
Phone: 425-837-3070
Need Help? Send us an email!
Visit us at City Hall (130 E Sunset Way) Monday – Friday, 9 a.m. – 4 p.m.