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Welcome, New Customer!
In 2006, the Issaquah welcomed South Cove, Greenwood Point and surrounding neighborhoods into the City. Now, there's one final step to that annexation process: Issaquah will soon provide water and sewer service to that area, instead of the City of Bellevue.

While the water source will remain the same, starting Jan. 1, 2017, Issaquah will be managing the accounts and maintaining the system. 

Your Bill
Good news! Issaquah and Bellevue rates are very similar for average water/sewer users.

And because Issaquah already provides stormwater services to the area, customers' bills will now be combined. 

We are working closely with the City of Bellevue to ensure a seamless transition of accounts. Customers in this area will receive their last Bellevue invoice in mid-January, and their first Issaquah invoice in early March. 

There will be some differences between Issaquah and Bellevue’s invoices. Issaquah lists wastewater as "sewer," and also provides more detail on what fees are sent to King County.

How to Pay
Payment options include:
  • Sign up for Issy Easy Pay, so that payments are automatically withdrawn from your checking or savings account. 
  • Sign up for your bank’s online bill payer service.
  • Mail checks or money orders in a return envelope.
  • Pay with cash, checks or money orders in person at 130 E. Sunset Way.

Stay tuned – Issaquah is working to accept online payments in 2018.

If you own a rental property, and would like your tenant to receive the water/sewer bill directly, call 425-837-3070.

Check Your Balance
You can now check your balance or account activity online.

Learn More
We look forward to serving you! Our future capital investments include replacing your neighborhood’s water meters and mains, as well as improving sewer lines.

For questions related to your final Bellevue bill, and service prior to January 2017, call 425-452-6973. Starting Jan. 1, 2017, call us at 425-837-3070.