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2012 Survey Results
survey results

How can the City better assist its current, and future, businesses? We conducted a survey in 2012 to find out!

Of the 2,300 businesses surveyed, more than 270 responded. In addition, 30 businesses participated in longer, in-person interviews.

The Results
View the City's presentation to the City Council and final report.

Overall, 73 percent of businesses surveyed said that Issaquah was a "good" or "excellent" place to do business. Most (83 percent) firms interviewed said that they were satisfied or completely satisfied with the city staff responsiveness.

Key points from the survey include:
  • Transportation is a challenge.
  • Businesses want more visibility.
  • Businesses are ready to expand, but many lack the space.
  • Issaquah’s job creators need more talent.
  • Issaquah employers rank housing affordability as the number one issue to recruit and retain employees.
  • Accessibility is a key business asset.

The Outcome
Economic Development staff communicated the findings of this report back to the business community, including the Greater Issaquah Chamber of Commerce and the Downtown Issaquah Association.

In addition, the report is used by the Economic Vitality Commission and City's Economic Development Department to shape work plans and programs. 

Economic Development staff look forward to working with the business community to discover solutions to challenges such as transportation, the sign code and parking downtown.

The 2012 fall survey effort was an extensive first attempt at connecting with business owners and learning about their concerns, but this was really only a beginning to the department’s outreach efforts.

Economic Development staff will continue with business visitations throughout the year in order to remain responsive to the business community and to encourage a thriving, robust business community.

Issaquah Contacts
Economic Development

Staff Directory

City Hall Northwest
1775 12th Ave. N.W.
P.O. Box 1307
Issaquah, WA 98027

Ph: 425-837-3450

Monday - Friday
8 a.m. - 5 p.m.